Part 2: Adding to your Forum

Now that we've explored how to expand on the idea feature included with eCrowds, let's cover how to build out your site's forum. Forums are a great way to elicit feedback from your organization's community, in addition to allowing user's to connect with and help each other with common questions or issues relating to your organization's products and/or services. To keep your forum organized and clear for your community, with eCrowds you can add numerous sub-sections to your forum, such as FAQs, 'How Do I?', or News. Forums are also a great way to provide a low cost, self-service avenue for support.

To add sections to your forum:

From your live site, log in by clicking the "Sign in" link in the upper right hand corner.
Click on "Forum"
Click " Create new category"
Fill in the category name and a brief description. (Note: The description will appear on your main forum page underneath the sub-section title.)
Click the "Create category" button to submit.

To add a discussion to your new forum:

From within the forum category you just created, click "Create discussion"
Fill in the discussion name and comment.
Click the "Create discussion" button to submit.

Next, we'll explore how to add a new post to your blog.